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Florida Couple Alleges Major Automaker Breached Warranty Over Defective Vehicle

FLORIDA RECORD

Tuesday, March 25, 2025

Florida Couple Alleges Major Automaker Breached Warranty Over Defective Vehicle

State Court
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15th Judicial Circuit of Florida | Official Website

A couple from Florida has filed a lawsuit against a major automobile manufacturer, alleging breach of warranty after leasing a vehicle that reportedly failed to operate properly. The complaint was filed by Roy Castillo and Seraphita Lavelanet-Castillo in the Circuit Court in and for Palm Beach County, Florida, on March 7, 2025, targeting General Motors LLC as the defendant.

The case revolves around a 2023 Chevrolet Suburban leased by the plaintiffs from Dyer Chevrolet Fort Pierce on September 21, 2022. The vehicle was manufactured and distributed by General Motors LLC. The plaintiffs allege that despite multiple repair attempts through authorized dealerships, the Suburban failed to function correctly due to persistent defects. They claim that these defects impaired the use, value, and safety of the vehicle. Among the issues cited were a defective battery or electrical system leading to starting problems and battery failures.

The plaintiffs argue that General Motors engaged in an aggressive marketing campaign to induce consumers like themselves to purchase vehicles with written warranties from authorized dealerships. They assert that they had direct contractual privity with General Motors due to its role in selling, distributing, and repairing the vehicle through its authorized dealers. This relationship is evidenced by sales agreements requiring dealers to display the manufacturer's logo prominently and adhere to specific repair protocols under warranty.

According to the complaint, despite being given numerous opportunities to address these defects through its dealership network, General Motors failed to provide adequate repairs within a reasonable time frame as promised under their warranty agreement. As a result of these ongoing issues and lack of resolution, Roy Castillo and Seraphita Lavelanet-Castillo have lost confidence in their vehicle's safety and reliability.

The couple is seeking damages exceeding $50,000 exclusive of attorney fees and court costs. They are asking for compensation covering diminution in value of their leased vehicle along with any incurred or necessary repair costs. Additionally, they seek all incidental and consequential damages related to this case as well as reasonable attorneys' fees associated with pursuing this legal action against General Motors LLC.

Representing Roy Castillo and Seraphita Lavelanet-Castillo is attorney Jeremy Kespohl from Krohn & Moss Ltd., located at 1363 Shermer Road Suite 212 Northbrook IL 60062 (FBN:0035979). The Case Number is: 502025CA002176XXXAMB Div: AF.

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