Quantcast

FLORIDA RECORD

Thursday, March 28, 2024

Woman files suit against Navient Solutions over allegedly harassing phone calls

Rotary phone

ORLANDO – A Volusia County woman alleges that a student loan debt collector has called her hundreds of times.

Demetra Royster filed a complaint on March 17 in the U.S. District Court for Middle District of Florida, Orlando Division against Navient Solutions Inc. alleging that the debt collector violated the Telephone Consumer Protection Act and the Florida Consumer Collection Practices Act.

According to the complaint, the plaintiff alleges that since March 1, 2014, she has received approximately 300 calls without her prior express permission from the defendant in an attempt to collect a debt. The plaintiff holds Navient Solutions Inc. responsible because the defendant allegedly made non-emergency calls using an automated telephone dialing system and/or pre-recorded voice messages.

The plaintiff seeks the following: compensation for all damages; attorneys' fees and costs; and any further relief that the court may deem just and proper. She is represented by Octavio "Tav" Gomez of Morgan & Morgan, Tampa PA in Tampa.

U.S. District Court for Middle District of Florida, Orlando Division Case number 6:16-cv-00448

More News