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Ocwen Loan accused of illegal debt collection practices

FLORIDA RECORD

Friday, November 22, 2024

Ocwen Loan accused of illegal debt collection practices

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WEST PALM BEACH – A Palm Beach County woman alleges that a debt collector contacted her phone more than 120 times despite her asking it to stop.

Shella Fleurisma filed a complaint on March 11 in the U.S. District Court for the Southern District of Florida, West Palm Beach Division against Ocwen Loan Servicing LLC, alleging that the debt collector knowingly violated the Fair Debt Collection Practices Act and the Telephone Consumer Protection Act.

According to the complaint, the plaintiff alleges that she continued to receive non-emergency calls despite her repeated demands of the defendant to stop contacting her and despite having knowledge that she was being represented by an attorney in regards to an alleged debt. The plaintiff holds Ocwen Loan Servicing LLC responsible because the defendant allegedly made more than 120 non-emergency calls using an automatic telephone dialing system and/or artificial or prerecorded voice messages.

The plaintiff seeks the following: a permanent injunction prohibiting defendant from placing calls to her cellular phone using an automated dialing system; compensation for actual and statutory damages, attorney's fees and costs; and any further relief that the court may deem proper. She is represented by Jordan A. Shaw of Zebersky Payne LLP in Fort Lauderdale.

U.S. District Court for the Southern District of Florida, West Palm Beach Division Case number 9:16-cv-80372

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