FORT MYERS – A Cape Coral man has filed a lawsuit against a debt collection company claiming the company's practice of sending unsolicited prerecorded voicemails violates the Telephone Consumer Protection Act.
Jim Hanson filed the potential class action in federal court against TrueAccord Corp. alleging violations of the Telephone Consumer Protection Act of 1991 (TCPA).
According to court documents, Hanson says TrueAccord sent him unsolicited calls to his cell phone number, which left a prerecorded voicemail on at least four separate occasions. These prerecorded voicemails sounded robotic, resembling a text-to-speech system. Hanson says the calls were attempts to collect a debt from someone other than himself, apparently the previous owner of the phone number.
Hanson claims TrueAccord is in violation of the TCPA as well as being an invasion of privacy and a nuisance. His lawsuit says TrueAccord has been sued at least 10 times previously for similar violations. The lawsuit proposes the formation of a class action lawsuit to represent individuals across the U.S. similarly affected by TrueAccord within the last four years.
Hanson is demanding a jury trial to seek damages of $500 per violation, with an additional $1,500 per violation due to the willful nature of the violations plus interest, court costs, attorneys fees and any other relief the court deems proper. He is represented in this case by John Kauffman of LawHQ in Salt Lake City, Utah.
U.S. District Court, Middle District of Florida, Fort Myers Division, case number 2:23-CV-00885