New York tourist accuses Walt Disney Parks of false arrest

By Jenie Mallari-Torres | Oct 10, 2018

ORLANDO — A New York tourist is suing Walt Disney, alleging negligence and false arrest or imprisonment.

Marc Rubin of Suffolk County, New York, filed a complaint Sept. 27 in Orange County Circuit Court against Walt Disney Parks and Resorts US Inc., alleging harm to his reputation. 

According to the complaint, on July 8, 2015, while Rubin was at Disney's Magic Kingdom as a patron, a Disney female employee, Nicole Guzman-Ortiz, insisted that he vacate the area immediately, despite Rubin having raised safety concerns that he could lose sight of the minor children under his care.

The suit says when Rubin requested a delay, Guzman-Ortiz falsely accused him of inappropriate touching during an altercation. As a result, the lawsuit states, Rubin was unlawfully arrested and detained. He says this caused him to sustain injury, plus resulting pain and suffering, mental anguish, loss of enjoyment of life, inconvenience, discomfort, loss of time, embarrassment, humiliation, disgrace and injury to his feelings and reputation. 

The plaintiff alleges Walt Disney Parks and Resorts deprived Rubin of his freedom and liberty, failed to provide a video of the incident, failed to properly investigate the incident before reporting a crime to the police, and provided false information to the police that resulted in an unlawful detention.

Rubin seeks trial by jury, compensatory damages of more than $15,000, costs of action, plus all other appropriate relief. He is represented by attorney John W. Zielinski of NeJame Law PA in Orlando.

Orange County Circuit Court case number 18-CA-010577

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9th Judicial Circuit Court of Florida - Orange County Walt Disney Parks and Resorts

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