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FLORIDA RECORD

Friday, April 19, 2024

Credit One Bank NA accused of harassing consumer with excessive calls

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JACKSONVILLE – A Jacksonville consumer alleges a debt collector has harassed her by calling 300 times.

Krizlena Prevatt filed a complaint on April 7 in the U.S. District Court for the Middle District of Florida, Jacksonville Division against Credit One Bank NA alleging that the debt collector knowingly violated the Telephone Consumer Protection Act.

According to the complaint, the plaintiff alleges that the defendant began calling her June 2016 to collect an alleged debt. The plaintiff holds Credit One Bank NA responsible because the defendant allegedly intentionally harassed and abused plaintiff on numerous occasions by calling her cellular telephone several times in a day and on back-to-back days and made calls using an automated telephone dialing system and/or an artificial voice message.

The plaintiff requests a trial by jury and seeks actual, statutory and punitive damages and any other relief that the court may deem just and proper. She is represented by Stefan A. Alvarez and William Peerce of The Consumer Protection Firm in Tampa.

U.S. District Court for the Middle District of Florida, Jacksonville Division Case number 3:17-cv-00409

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