Customer alleges auto manufacturer failed to repair defects

By Noddy A. Fernandez | Mar 8, 2018

ORLANDO — A customer is suing an automobile manufacturer, alleging alleged breach of implied warranty.

Victoria Metts filed a complaint Feb. 15 in Orange County Circuit Court against FCA US LLC, alleging violation of the Magnuson-Moss Warranty Act.

According to the complaint, on Jan. 21, 2014, Metts purchased a Chrysler 200 from the defendants and paid $30,976. The suit says, shortly thereafter, Metts experienced various defects that substantially impaired the use, value and safety of the vehicle. Despite bringing the Chrysler to its authorized dealership network on numerous occasions, Metts says, the defects remains uncorrected.

The plaintiff alleges FCA US failed to adequately repair the defects as provided for in the manufacturer's warranty despite being afforded a reasonable opportunity to cure those defects.

Metts seeks trial by jury, judgment for diminution in value of the vehicle, incurred costs, incidental and consequential damages of more than $15,000, attorney fees, witness fees, court costs and all other relief the court deems just and appropriate. She is represented by attorney Nicholas Lacina of Krohn & Moss, Ltd. in Chicago.

Orange County Circuit Court case number 18CA001701

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