ORLANDO – An Orlando consumer alleges a debt collector has called her more than 100 times to reach another person.
Jolinda Counts filed a complaint on March 17 in the U.S. District Court for the Middle District of Florida against Bank of America alleging violation of the Telephone Consumer Protection Act and the Florida Consumer Collection Practices Act.
According to the complaint, the plaintiff alleges that she suffered from abuse and harassment, including stress, anxiety and embarrassment, caused by defendants barrage of calls using an autodialer and pre-recorded voice to collect on a debt that does not belong to her. The plaintiff holds Bank of America responsible because the defendant allegedly refused to honor plaintiffs’ do-not-call requests and communicated with plaintiff without prior express consent.
The plaintiff requests a trial by jury and seeks judgment against defendant, statutory damages, costs, attorneys' fees, and other relief that the court deems appropriate. She is represented by Stephen R. Caplan of Caplan & Associates PA in Orlando.
U.S. District Court for the Middle District of Florida Case number 6:17-cv-00477