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FLORIDA RECORD

Friday, March 29, 2024

Consumer files suit over alleged frequency of collection calls from Credit One Bank National Association

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ORLANDO – A consumer claims a debt collector has called her more than 500 times since revoking her consent to receive calls.

Marguerite Favorito filed a complaint on Jan. 25 in the U.S. District Court for the Middle District of Florida, Orlando Division against Credit One Bank National Association citing the Telephone Consumer Protection Act and the Florida Consumer Collections Practices Act.

According to the complaint, the plaintiff alleges that beginning July 2016, she suffered harm from defendant's repetitive calls on her cellular telephone in its attempt to collect on an alleged debt. The plaintiff holds Credit One Bank National Association responsible because the defendant allegedly continued to make calls despite plaintiff's explicit demand to stop the improper calls, and unlawfully utilized an automatic telephone dialing system and/or an artificial or pre-recorded voice.

The plaintiff requests a trial by jury and seeks judgment against defendant; statutory, punitive, actual and treble damages; enjoinder from further violations; costs; interest; attorney's fees; and other relief that the court may deem just. She is represented by Jared M. Lee of Morgan & Morgan PA in Orlando.

U.S. District Court for the Middle District of Florida, Orlando Division Case number 6:17-cv-00127

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