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FLORIDA RECORD

Thursday, March 28, 2024

Couple claims Navient Solutions keeps calling for debt allegedly owed by granddaughter

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FORT MYERS – A Charlotte County couple claims Navient Solutions has called them 1,000 times in an attempt to collect an alleged debt owed by a family member.

Thomas Travers and Barbara Travers filed a complaint on Dec. 29 in the U.S. District Court for the Middle District of Florida against Navient Solutions Inc. alleging violation of the Telephone Consumer Protection Act and the Florida Consumer Collection Practices Act.

According to the complaint, the plaintiffs allege that between 2015 and 2016, Thomas Travers and Barbara Travers suffered damages from receiving several collection calls from the defendant in its attempt to collect a debt allegedly owed by their granddaughter. The suit states Thomas Travers co-signed for the loan. The plaintiffs hold Navient Solutions Inc. responsible because the defendant allegedly used an automatic telephone dialing system to call the plaintiff and continued to call them after Thomas Travers revoked consent.

The plaintiffs request a trial by jury and seek statutory damages, punitive damages, actual damages, all legal fees plus interest and any other relief as the court deems just. They are represented by Octavio Gomez of Morgan & Morgan, Tampa, P.A. in Tampa.

U.S. District Court for the Middle District of Florida, Fort Myers Division Case number 2:16-cv-00913-SPC-MRM

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