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FLORIDA RECORD

Friday, March 29, 2024

Capitol One Bank alleged to have harassed woman with collection calls

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TAMPA – A Hillsborough County woman alleges that she was called more than 50 times by a debt collector after she revoked her consent to be called.

Amelia Pringle filed a complaint on Sept. 6 in the Tampa Division of the Middle District of Florida against Capitol One Bank (USA) NA alleging that the creditor knowingly violated the Telephone Consumer Protection Act (TCPA) and the Florida Consumer Collection Practices Act (FCCPA).

According to the complaint, the plaintiff alleges that beginning on Feb. 15, she started being bombarded with calls from defendant in an attempt to collect an alleged credit card loan. She alleges she orally revoked consent to be called and that defendant used an autodialer and pre-recorded voice to make the calls.

The plaintiff holds Capitol One Bank (USA) NA responsible because the defendant allegedly called plaintiff with such frequency that can be expected to harass the debtor and her family and failed to uphold the rights of plaintiff to freely use her cellular telephone and receive a legitimate call.

The plaintiff requests a trial by jury and seeks judgment against defendant for statutory damages, punitive damages, actual damages, costs, interest, attorney fees, enjoinder from further violations and other relief the court may deem just. She is represented by Octavio “Tav” Gomez of Morgan & Morgan PA in Tampa.

Tampa Division of the Middle District of Florida Case number 8:16-cv-02573

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