TALLAHASSEE – A consumer alleges a debt collector called her repeatedly because it has a corporate policy to "harass and abuse" individuals.
Doreen Marshall filed a complaint on Aug. 29 in the U.S. District Court for the Northern District of Florida, Tallahassee Division against Credit One Bank NA alleging violation of the Telephone Consumer Protection Act and the Florida Consumer Collection Practices Act.
According to the complaint, the plaintiff alleges that beginning in May she suffered damages from receiving several unwanted calls a day from the defendant in an attempt to collect an alleged debt. The plaintiff holds Credit One Bank NA responsible because the defendant allegedly contacted plaintiff's cellular telephone through the use of an automatic telephone dialing system despite her asking to not be contacted.
The plaintiff requests a trial by jury and seeks statutory damages, punitive damages, actual damages, all legal fees and interest, and any other relief as this court deems just. She is represented by Octavio “Tav” Gomez of Morgan & Morgan Tampa PA in Tampa.
U.S. District Court for the Northern District of Florida, Tallahassee Division Case number 4:16-cv-00539-WS-CAS