JACKSONVILLE, Florida — A Florida woman is suing Credit Collection Services, a debt collector, citing alleged violations of the Fair Debt Collection Practices (FDCPA), Florida Consumer Collection Practices Act (FCCPA) and Telephone Consumer Protection Act (TCPA).

Racheal Alvarez filed a complaint on Nov. 10 in the U.S. District Court for the Middle District of Florida against Credit Collection Services alleging that the debt collector violated TCPA through intrusive and unwanted calls.

According to the complaint, the plaintiff alleges that she received a campaign of calls from the defendant in its attempt to collect a debt, and that she immediately communicated her demands to cease calling her and to instead mail her information regarding the account and/or to contact her legal counsel rather than call her. She alleges that the defendant continued to call her, which caused her emotional distress in the form of frustration, annoyance, aggravation and anxiety. 

The plaintiff holds Credit Collection Services responsible because the defendant allegedly called her with a frequency that was meant to abuse or harass, contacted her without express consent and invaded her rights to privacy and seclusion.

The plaintiff requests a trial by jury and seeks judgment against the defendant, damages, costs, attorney's fees and further relief as the court deems appropriate. She is represented by Sharina T. Romano of Hyslip & Taylor LLC LPA in Chicago.

U.S. District Court for the Middle District of Florida Case number 16-cv-01420

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U.S. District Court for the Middle District of Florida Jacksonville Division
300 North Hogan Street
Jacksonville, FL 32202

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