JACKSONVILLE — A consumer is suing Northland Group Inc. and Capital One Bank (USA) NA, creditor, citing alleged violation of the Fair Debt Collection Practices Act (FDCPA).

Michele Landau filed a complaint on Oct. 28, in the U.S. District Court for the Middle District of Florida against the defendants alleging that they violated FDCPA through abusive, deceptive and unfair debt collection practices.

According to the complaint, the plaintiff alleges that, on July 9, 2014, plaintiff's attorney informed Capital One that she was being represented and to direct all communications regarding the debt to her legal counsel and further instructed defendant to inform any agent to whom it may have forwarded plaintiff's debt. However, on October 31, 2015, Northland sent plaintiff an initial communication and not through her counsel. 

The plaintiff holds Northland Group Inc. and Capital One Bank (USA) NA responsible because the defendants allegedly failed to disclose the identity of the original and current creditor, caused confusion through its written communication and failed to follow demands not to contact plaintiff.

The plaintiff requests a trial by jury and seeks judgment against defendants, attorneys' fees, costs of action, interest and further relief as the court may deem just. She is represented by Alex D. Weisberg of Weisberg Consumer Law Group PA in Cooper City.

U.S. District Court for the Middle District of Florida Case number 16-cv-01356

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U.S. District Court for the Middle District of Florida
401 West Central Boulevard
Orlando, FL 32801

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