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FLORIDA RECORD

Thursday, March 28, 2024

Consumer claims Enhanced Recovery Co. keeps calling to reach an unknown person

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ORLANDO – A Volusia County man alleges a debt collector has called him more than 100 times in an attempt to reach another individual.

Keith J. Urbanski filed a complaint on Oct. 14 in the U.S. District Court for the Middle District of Florida, Orlando Division against Enhanced Recovery Co. alleging violation of the Telephone Consumer Protection Act, the Florida Consumer Collection Practices Act and the Fair Debt Collection Practices Act.

According to the complaint, the plaintiff alleges that since June, he received approximately 150 calls on his cellular telephone from the defendant in an attempt to collect an alleged debt from an unknown individual. He alleges he informed the defendant's agents that it had the wrong number, he did not know the person they were looking for and demanded that they take his number off the calling list. The suit states that the calls from the defendant continued and that it also sent several text messages to his phone.

The plaintiff holds Enhanced Recovery Co. responsible because the defendant allegedly contacted plaintiff with such frequency as can reasonably be expected to harass, unlawfully utilized an automatic telephone dialing system and an artificial or prerecorded voice and failed to acquire a prior express consent.

The plaintiff requests a trial by jury and seeks judgment against the defendant, damages, enjoinder from further violations, costs, interest, attorney's fees and other relief as the court may deem just. He is represented by Amy Ferrera of Morgan & Morgan PA in Tampa.

U.S. District Court for the Middle District of Florida, Orlando Division Case number 6:16-cv-01787

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