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FLORIDA RECORD

Friday, March 29, 2024

Jacksonville resident alleges Navient Solutions harassed her with hundreds of calls

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JACKSONVILLE – A Jacksonville woman alleges a debt collector has called her approximately 800 times.

Angela Dixon filed a complaint on Sept. 23 in the U.S. District Court for the Middle District of Florida against Navient Solutions Inc. alleging violation of the Telephone Consumer Protection Act.

According to the complaint, the plaintiff alleges that in July 2013, she began receiving calls on her cellular telephone from defendant seeking to recover an alleged debt. Plaintiff believes that some of the calls were made using an automatic telephone dialing system or an artificial or prerecorded voice because of the vast number of calls she received, according to the suit.

In January 2014, plaintiff received a call from the defendant and demanded that it ceased calling her, however, the suit states the defendant continued the unwanted calls, which resulted in injury to plaintiff, including expenditures of her time, battery power and call charges, and invasion of her privacy.

The plaintiff holds Navient Solutions Inc. responsible because the defendant allegedly placed non-emergency calls to plaintiff's cellular telephone using an autodialer and artificial voice, placed calls despite being notified not to do so and placed calls with such frequency expected to harass debtor and family.

The plaintiff requests a trial by jury and seeks judgment against defendant, damages, costs, interest, attorney's fees, enjoinder from further violations and other relief that the court may deem just. She is represented by Shaughn C. Hill of Morgan & Morgan PA in Tampa.

U.S. District Court for the Middle District of Florida, Jacksonville Division Case number 3:16-cv-01218

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