JACKSONVILLE – A Duval County consumer alleges a bank has called her approximately 400 times despite her requests to stop.
Vashti Cole filed a complaint on May 31 in the U.S. District Court for the Middle District of Florida, Jacksonville Division against Synchrony Bank alleging violation of the Telephone Consumer Protection Act.
According to the complaint, the plaintiff alleges that between July 2015 and January, she was called on her phone several times by the defendant in an attempt to collect a purported debt. The plaintiff holds Synchrony Bank responsible because the defendant allegedly used a pre-recorded voice when contacting plaintiff as well as calling her several times despite her requests to stop calling.
The plaintiff seeks statutory damages, punitive damages, actual damages, interest, all legal fees and any other relief as the court deems just. She is represented by Shaughn C. Hill of Morgan & Morgan, Tampa PA in Tampa.
U.S. District Court for the Middle District of Florida, Jacksonville Division Case number 3:16-cv-00668-MMH-MCR