Quantcast

FLORIDA RECORD

Thursday, March 28, 2024

HSBC Mortgage Services Inc. accused of making harassing phone calls

Phone 03

JACKSONVILLE – A Duval County consumer is suing a Brandon debt collector of telephone harassment.

Angelique Tripp filed a complaint on May 6 in the U.S. District Court for the Middle District of Florida, Jacksonville Division against HSBC Mortgage Services Inc., doing business as HFC/Beneficial, alleging that the mortgage company allegedly violated the Telephone Consumer Protection Act and the Florida Consumer Collection Practices Act.

According to the complaint, the plaintiff alleges that since June 2015, she has received approximately 100 calls in an attempt to collect a purported debt. The plaintiff holds HSBC Mortgage Services Inc. responsible because the defendant allegedly intentionally harassed and abused her by calling several times in one day and on back-to-back days, made calls using an automatic telephone dialing system and/or pre-recorded or artificial voice and despite revocation of her prior express consent, the autodialer calls continued.

The plaintiff requests a trial by jury and seeks judgment against defendant for statutory damages, punitive damages, actual damages, attorney fees, costs, interest and any other such relief that the court may deem just and proper. She is represented by Octavio "Tav" Gomez of Morgan & Morgan, Tampa PA in Tampa.

U.S. District Court for the Middle District of Florida, Jacksonville Division Case number 3:16-cv-00562

More News