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FLORIDA RECORD

Thursday, March 28, 2024

Woman alleges Ally Financial made harassing phone calls

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TAMPA – A Pinellas County consumer alleges a financial institution continued to call regarding an auto loan even when payments were current.

Nancy Campbell filed a complaint on May 4 in the Tampa Division of the Middle District of Florida against Ally Financial Inc. alleging violation of the Telephone Consumer Protection Act and the Florida Consumer Collection Practices Act.

According to the complaint, the plaintiff alleges that she has received approximately 200 calls to her cellular telephone since February from the defendant in an attempt to collect on an automobile loan. The plaintiff holds Ally Financial Inc. responsible because the defendant allegedly intentionally harassed and abused her on numerous occasions by calling several times during one day and on back-to-back days, called her when no payment was due despite multiple requests to stop calling her, and that calls were made using an automatic telephone dialing system and/or an artificial or pre-recorded voice.

The plaintiff requests a trial by jury and seeks compensation for statutory damages, punitive damages, actual damages, treble damages, enjoinder from further violations of the law and any other such relief the court may deem just and proper. She is represented by Frank H. Kerney III of Morgan & Morgan, Tampa PA in Tampa.

Tampa Division of the Middle District of Florida Case number 8:16-cv-01096

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