The Florida Record May 17, 2016, 6:02pm


JACKSONVILLE – A Duval County consumer alleges a debt collector for student loans harassed her with phone calls.

Alesia Duncan filed a complaint on April 18 in the U.S. District Court for the Middle District of Florida Jacksonville Division against Navient Solutions Inc. alleging that the debt collector violated the Telephone Consumer Protection Act and the Florida Consumer Collection Practices Act.

According to the complaint, the plaintiff alleges that she received between two to five calls per day to her cellular telephone from the defendant in an effort to collect an alleged student loan debt. The plaintiff holds Navient Solutions Inc. responsible because the defendant allegedly communicated with her with such frequency as can reasonably be expected to harass or abuse and made calls using an automatic telephone dialing system or a pre-recorded or artificial voice.

The plaintiff requests a trial by jury and seeks declaration that defendant violated the TCPA, compensation for all damages, attorney's fees, litigation expenses and costs of suit and such other or further relief as the court may deem proper. She is represented by Christopher Legg of Christopher W. Legg PA in Hollywood.

U.S. District Court for the Middle District of Florida, Jacksonville Division Case number 3:16-cv-00472

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U.S. District Court for the Middle District of Florida, Jacksonville Division
300 North Hogan Street
Jacksonville, FL 32202

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