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FLORIDA RECORD

Thursday, March 28, 2024

24-7 Intouch allegedly violated FLSA and Florida Whistleblower law

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TAMPA—Three former customer service representatives for 24-7 Intouch are suing the company, alleging violations of the Fair Labor Standards Act (FLSA) and the Florida Whistleblower law. 

Sarah A. Coleman, Paige Sexton and Laura E. Sexton filed a federal claim on Jan. 6 in the Tampa Division of  the Middle District of Florida against Ascenda USA Inc., doing business as 24-7 Intouch.

The plaintiffs, who worked for 24-7 Intouch in 2015, allege that the company failed to pay them for all hours works and also failed to pay the required overtime rate of one-and-a-half-times their regular rate for hours worked over 40 hours a week. 

In addition, all three plaintiffs allege that they were subject to physical and verbal sexual harassment from a fellow employee. When they complained to management, they were allegedly either verbally reprimanded, written up or terminated. 

The plaintiffs seek damages for emotional distress, unpaid wages, unpaid overtime compensation, liquidated damages, post-judgment interest, costs and attorneys’ fees. They are represented by Ronald W. Fraley of The Fraley Firm P.A. in Tampa.

Tampa Division of  the Middle District of Florida Case number 8:16-cv-00040-SCB-TBM

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